OceanJet Ticket office Cebu Pier 1
OceanJet Piers Overview
OceanJet piers are generally located in prime waterfront areas with easy road access, vehicle loading ramps, and adjacent transport links (jeepneys, taxis, and ride-hailing services) to facilitate “last-mile” connectivity. OceanJet’s fleet serves 15+ destinations through dedicated terminals, commonly referred to as piers, each equipped with passenger waiting areas, ticket counters, and basic amenities. These piers include:
- Cebu Pier 1
Address: Cebu City, 6000 Cebu, Philippines - Bohol Port
Address: Tagbilaran Wharf Road, Tagbilaran City, Bohol - Dumaguete Port
Address: Dumaguete, Negros Oriental, Philippines - Siquijor Pier
Address: Siquijor, Philippines - Batangas Pier
Address: Guisguis Pier Road, Sariaya, 4322 Batangas, Philippines - Calapan Port
Address: Calapan, 5200 Oriental Mindoro, Philippines
- Ormoc Port
Address: Ebony St., Ormoc City Pier, Leyte - Bacolod Port
Address: Bacolod, Negros Occidental, Philippines - Iloilo Port
Address: 26 General Hughes Street, Iloilo, Philippines - Surigao City Port
Address: Surigao City, Surigao del Norte, Philippines - Camotes
Address: Batuan Seaside Purok 3 Brgy, Ormoc, 6541 Leyte, Philippines
Cebu Pier 1: OceanJet’s Central Hub
OceanJet operates a network of high-speed ferry terminals—or “piers”—across the Philippines, designed for efficient boarding, ticketing, and passenger services. Among these, Cebu Pier 1 stands out as OceanJet’s primary hub in Cebu City, offering on-site ticket offices, customer lounges, and direct vehicle access via the North Reclamation Area. The OceanJet Ticket office Cebu Pier 1 provides walk-in ticketing, baggage check, and customer support from early morning until early evening, with nominal port and luggage fees applicable per person and per bag.
Location & Access
Address: Pier 1, Warehouse Building, North Reclamation Area, Cebu City, 6000 Cebu.
This pier lies on Maxilom Avenue, corner Sergio Osmeña Jr. Blvd., adjacent to the Cebu Port Authority’s main terminal.
Transport Links: Accessible via jeepneys along Maxilom Ave, taxis, and app-based ride services; approximately 10 minutes from Mactan–Cebu International Airport via the Marcelo Fernan Bridge.
Facilities & Layout
Waiting Area: Covered seating with benches and shade; no dedicated food concessions onboard, but nearby snack vendors in the terminal complex.
Boarding Ramps: Direct roll-on/roll-off ramps for foot passengers and cargo; clear signage directs passengers to respective boarding zones.
Restrooms: Public restrooms maintained by the Cebu Port Authority; cleanliness levels reported as average, with occasional peak-period crowding.
Wi-Fi: Limited free Wi-Fi is available at select kiosks near the ticketing office.
Safety & Security: Coast Guard presence on-site; CCTV monitoring and life-saving equipment (life vests, rafts) are standard.
OceanJet Ticket Office at Cebu Pier 1
Services Offered
Walk-in Ticketing: Sale of Open-Air, Tourist, and Business class tickets for same-day and future sailings; no booking online, except for e-ticket redemption.
E-Ticket Redemption: Passengers booking via online platforms present their QR-coded e-ticket here to receive a boarding pass.
Baggage Check: This terminal accepts free check-in baggage; the standard allowance applies per class, with excess charged at ₱10-35 per check-in bag weight.
Customer Support: Staffed counters provide schedule information, route advisories, and assistance with refunds or rebooking requests.
Operating Hours & Contact
Hours: 4:00 AM – 6:00 PM daily.
Phone: +63 917 638 0000, +63 (032) 255 7560
Port Fees: The passenger terminal charge is free. A fee for oversized luggage applies at the counter.